To do so, we provide psychometric and behavioural assessments, video interviewing and many other talent acquisition and development services to ensure organisations look at you objectively, fairly and holistically, enable them to make faster and smarter hiring decisions.
Candidates
Ready. Set. Gold.
Help you understand what to expect, prepare for your test and perform at your best.
Congratulations. You are here because we empower organisations to achieve success through YOU.
We facilitate companies to look beyond your resume and focus on other attributes and skills that make you unique and well-suited for any given role.
Make sure you have a stable internet connection.
Recommended internet browsers are Chrome and Firefox.
Complete the practice questions at the start.
Keep an eye on the timer as many of the assessments are timed.
Create some time and space where you will be free from interruptions, so you can concentrate fully when you complete your assessment(s).
Try to work quickly, you can skip questions (on most assessments) and come back to them, don’t get caught on a single question.
Answer honestly and authentically, many of the assessments have inbuilt consistency markers – your potential employer wants to see your real personality.
There is no need to do dozens of practice tests, this is highly unlikely to improve your scores.
Prepare for the tests by logging in and understanding the types of testing you are being asked to complete and how long these will take.
Trial the demo tests to get familiar with the style, you can do this here http://campaign.testgrid.com/demotesting
If you have any technical issues and need to troubleshoot all of your answers can be found on here.
Why do you collect personal information for testing?
Testgrid collects some personal information to ensure that our assessments remain valid, fair and non-discriminatory. This data is anonymised (we remove all details that can identify individuals) and aggregated (grouped together with other anonymised data), before any analysis is completed. Having access to this data means that we can build and update comparison groups to make sure that candidates are not disadvantaged by the testing.
None of this personal information (beyond your name and email address) is made available to employers using the platform. For example, they cannot see your age in our system, and this is not used to make decisions.
In some limited cases, fields such as gender or age are used to generate the most suitable reports, for example ensuring that a candidate is at least18 years old.
I have already provided information in my application form, why do I have to share this again with you?
In line with privacy regulations, Testgrid does not receive this information from the employers that you might have already shared this with. In the same way that we do not share this information back to the employer, they do not share with us. So, we may ask for information that you might have already provided as part of your application, but not provided to Testgrid.
It’s not legal to collect gender or age and make decisions based on this, so why are you asking?
We collect gender and age to aid with our data validation and creating or updating comparison groups. This process ensures that, for example, our comparison groups include a wide range of ages and gender. This ensures the fairness of the assessment process and results.
The gender and age are not shared with employers and therefore cannot be used to make or influence decisions.
Is my data being shared with LLMs and AI models?
Testgrid does not use AI in any part of the decision making or assessment scoring process. If AI is used to help summarise information or in general business processes, this does not include the use of any personal information. Testgrid’s policies ensure that all data is anonymised prior to the use of AI models.
Who is my data shared with?
The basic principle is that personal information is not shared with 3rd parties unless it is required to deliver the assessment services. For example, where an assessment is delivered through a 3rd party then we would share your name to allow the assessment reports to be generated with your name on it.
Testgrid track the data that is shared with third parties, where that is stored, how it is used and why it is required. This is reviewed at least annually with all partners.
Testgrid do not sell your data or share it with any companies for external marketing purposes.
Where is my data stored and for how long?
Testgrid is proudly Australian owned and operated. Information that we capture in the platform is all stored in the AWS Data Centre in Australia. Limited personal information, such as your name, may be used with external assessment partners who may store this in different locations. This will depend on the assessments that you are being asked to complete. All external assessment partners are tracked and reviewed regularly to ensure their compliance with Testgrid’s data protection policies.
Generally, your data is stored for 2 years before being archived and retained for a further 5 years. This means that if your employer needs to access the results and reports within 2 years they can do so easily.
Under Testgrid’s privacy policy you can request deletion of your data at any time by logging into the application and going to ‘My Passport’ and the ‘Forget Me’ tab or by sending an email to privacy@testgrid.com.
What security do you have?
Testgrid is proud to have received formal ISO27001 certification and SOCII accreditation. This ensures that your personal data is protected effectively. These certifications assess both the technical security of our systems and also our business processes. You can be confident that we take personal data very seriously, protecting your information and having robust processes to prevent any issues.
How do I request my data to be deleted?
You can request for your data to be deleted at any time by logging into the application and going to ‘My Passport’ and the ‘Forget Me’ tab, alternatively you can just send an email to privacy@testgrid.com. We recommend that you only request this at the end of your recruitment process, whether successful or not, to ensure that there are no issues with your application.
Who can I raise concerns with?
Testgrid have an information security and privacy team that will handle any concerns or answer any questions that you might have. They can be contacted at privacy@testgrid.com.
How can I find out more?
If you would like to ask specific questions then please contact support@testgrid.com, the team will be delighted to help you.
Contact us to learn more
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