Behavioural Assessments

Need a top-performing sales professional? Or a detail-oriented engineering graduate? No matter your industry, behaviours and competency psychometric testing helps to identify top candidates with the right outlook, skill levels for the job.

Behavioural psychometric assessments provide insight into how well your candidates will handle role-related activities. Competency assessments help identify your candidates’ abilities to do the job.



Behavioural Assessments reporting

Personality Assessments, or Behavioural assessments, measure how well candidates match a certain role type. This is based on work style preferenes that allow you to identify if a candidate will want to do the tasks involved in the role.

An example of this would be matching someone with high organisational skills in a project management position or considering hiring someone who has a low preference for public speaking if the role requires the candidate to give lots of presentations.

Every competency has associated favourable behavioural traits. When these traits are identified and measured, they can indicate a prospect’s current capabilities and future career development.

Behavioural Assessments reporting

Benefits & Use Cases

  • Hire for Culture Add
  • Avoid candidates with a low preference for key tasks
  • Find candidates who enjoy the task at hand
  • Assist in employee alignment
  • Improve engagement and retention
  • Hire like-minded people


Sales and Customer Service

Behavioural Assessments Testgrid Sales and Customer Service

Our Sales and Customer Service Behavioral Assessments identify candidates with strong preferences towards the tasks associated within these roles.

These can include Communication Skills or Managing Conflict, which directly relate to working with the public or up selling a product.

This assessment identifies 12 types of sales call reluctance factors which have been identified as key to successful sales performance and measures candidates’ customer service preferences.

Behavioural Assessments Testgrid Sales and Customer Service

Benefits & Use Cases

  • Assess communications skills
  • Assess if the candidate will enjoy this type of work
  • Contact Centres
  • Retails staff
  • Phone or Face to Face Sales roles


Role Profiling

Behavioural Assessments Testgrid Role Profiling

This sophisticated assessment is designed to assess the characteristics of success within a given role, and facilitate the measurement of organisational competencies.

By combining the expertise of individuals who know the role best with validated scientific research, this behavioural assessment provides a comprehensive profile of success specifically suited to the unique requirements of your organisation.

Behavioural Assessments Testgrid Role Profiling

Benefits & Use Cases

  • Identify the critical competencies of a role



Behavioural Assessments Testgrid Integrity

These behavioral assessment measures productive work behaviours with an emphasis on employee reliability and integrity.

Scales measured include freedom from disruptive drug and alcohol use, courtesy, emotional maturity, conscientiousness, trustworthiness, long-term job commitment and safe job performance.

Behavioural Assessments Testgrid Integrity

Benefits & Use Cases

  • Assessing the likelihood of workplace accidents
  • Unplanned and uncontrolled turnover
  • Inventory shrinkage
  • Productivity issues

Our Publisher Partners


Why Testgrid is the #1 tool recommended by employers

Proudly Australian owned, Testgrid combines technology, talent and pre-employment psychometric assessments, psychology and data science expertise.

We empower organisations to accelerate performance, optimise the selection, realise talent acquisition results and achieve their goals.

2500 psychometric assessments

Access over 2500 pre-employment assessments

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Our assessments are backed by science

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Personalised support and average 8 minute Response Time

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Australian owned and operated with local data centres

Enable faster and smarter hiring decisions. Take the first step to streamlining your recruitment process.


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Reduction time to shortlist

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Increase in sales performance

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Reduction in staff turnover

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of Fortune 500 companies use psychometric assessments

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Case Studies

Coles Logo

“This recruitment tool is an effective and efficient mechanism to screen high volumes of candidates…”

– Nina Pollard | National Head of Talent Acquisition, Coles


Applications in 24 hours


Reduction in time to hire


Increase in applications


Hires in under a month

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“The calibre of candidates at the engagement centres is much higher”

– Tracy Wright | Lead, Service Proficiency, NAB


Cost savings per year


Required engagement sessions


Candidates successful in final engagement

700 > 50 hrs

Reduction in recruitment time