As workplaces continue to evolve, employers are increasingly seeking new and innovative ways to ensure a safe and harmonious work environment for all. To achieve this, they’re embracing fresh and creative strategies to foster a harmonious environment for all. One powerful approach gaining traction is the use of behavioural assessments, emotional intelligence assessments, and integrity assessments during the hiring process. These assessments offer valuable insights that go beyond traditional qualifications, helping employers make well-informed decisions about potential candidates. By integrating these assessments into their recruitment practices, employers can significantly reduce the risk of bringing on board individuals who might be prone to engaging in workplace misconduct. It’s all about building a team that aligns not just in skills but also in values, ensuring a positive and productive work culture where everyone can thrive.

The Respect at Work act demands that organisations provide training and put processes in place to prevent harassment and promote respect. But it’s crucial that you hire the right people that do not cause incidents in the first place.

Our Experts have reviewed the assessments and traits one should posses to indicate a respectful employee.

The recommended assessments are:

• Employee Reliability Inventory assessment
• Behavioural assessments
• Emotional Intelligence assessments

Behavioural Assessments

Behavioural assessments provide employers with insights into the traits and characteristics of potential employees, including any red flags or potential risk factors that may pose a threat to the safety and well-being of the workplace. Through a series of targeted questions related to ethical behaviour, teamwork, and conflict resolution, employers can gain a better understanding of a candidate’s personality and behavioural tendencies. This information can then be used to determine whether an individual is a suitable fit for the role and the organisation as a whole.

Testgrid can provide a range of behavioural assessments which can assess behaviours aligned to respect. For example, our relevant Testgrid competencies such as the following are indicative of individuals more likely to show respectful behaviours at work (when they are scored in the higher range):

• Shows Interpersonal Awareness
• Fosters Team Spirit
• Understands Own Emotions
• Understands Others’ Emotions
• Displays Integrity
• Embraces Diversity
• Shows Tolerance

Emotional Intelligence Assessments

Emotional intelligence assessments can also be used to evaluate a candidate’s ability to regulate their emotions and interact with others in a positive and respectful manner. This can be particularly useful in identifying individuals who may be more prone to engaging in inappropriate behaviour towards others. Assessments such as the Genos Emotional intelligence assessment, can be used to assess an individual’s overall level of emotional intelligence.

By leveraging these assessments, employers can ensure that they are hiring individuals who possess the necessary emotional intelligence and interpersonal skills to contribute to a healthy and respectful workplace culture.

Integrity Assessments

Integrity assessments are tools used to evaluate an individual’s integrity and ethical behaviour in various contexts, such as employment settings, academic institutions, or law enforcement agencies. These assessments aim to measure an individual’s propensity to engage in dishonest or unethical behaviour, as well as their overall trustworthiness, dependability, and moral values. Although an integrity assessment may not directly measure specific respectful behaviours, it can indirectly predict respectful conduct based on the individual’s demonstrated integrity and ethical mindset.

Individuals who exhibit a strong sense of integrity are more likely to demonstrate respectful behaviours towards others. This includes listening attentively, valuing diverse perspectives, showing empathy, maintaining confidentiality, and refraining from engaging in discriminatory or offensive actions. These behaviours stem from a foundation of ethical principles and a genuine concern for treating others with respect.

Testgrid can provide the ERI (Employee Reliability Inventory) which is a short (15-minute) assessment, that can be used to assess integrity-related behaviours in individuals and could be used as another piece of information about an individual’s likelihood to exhibit respectful behaviours.

Completion of one of our personality / behavioural style assessments will allow for mapping to the above important indicators of respect. We can also further customise this and set scoring benchmarks, depending on the degree of importance of each of the above.

Below we take a look at a non-optimised recruitment process that relies on resume screening and making assumptions about the candidate based in the information gathered from their resume and during the interview process.

The mantra of the Respect at Work act requires employers to put preventative measures in place to ensure workers are safe. Relying on a typical recruitment process with no assessment or screening beyond the information provided to you by the candidate and gut feeling is not going to provide any indication of whether the candidate is going to be respectful or not.

This leaves organisations open to risks of inappropriate behaviour further down the track, as no insight is provided as to whther the candidate is right for the role or respectful.

If you want to talk to one of our experts about utilising these assessments in your recruitment process, get in touch with our team here, or call 03 9040 1700 to learn more.

As workplaces continue to evolve, employers are increasingly seeking new and innovative ways to ensure a safe and harmonious work environment for all. To achieve this, they’re embracing fresh and creative strategies to foster a harmonious environment for all. One powerful approach gaining traction is the use of behavioural assessments, emotional intelligence assessments, and integrity assessments during the hiring process. These assessments offer valuable insights that go beyond traditional qualifications, helping employers make well-informed decisions about potential candidates. By integrating these assessments into their recruitment practices, employers can significantly reduce the risk of bringing on board individuals who might be prone to engaging in workplace misconduct. It’s all about building a team that aligns not just in skills but also in values, ensuring a positive and productive work culture where everyone can thrive.

The Respect at Work act demands that organisations provide training and put processes in place to prevent harassment and promote respect. But it’s crucial that you hire the right people that do not cause incidents in the first place.

Our Experts have reviewed the assessments and traits one should posses to indicate a respectful employee.

The recommended assessments are:

• Employee Reliability Inventory assessment
• Behavioural assessments
• Emotional Intelligence assessments

Behavioural Assessments

Behavioural assessments provide employers with insights into the traits and characteristics of potential employees, including any red flags or potential risk factors that may pose a threat to the safety and well-being of the workplace. Through a series of targeted questions related to ethical behaviour, teamwork, and conflict resolution, employers can gain a better understanding of a candidate’s personality and behavioural tendencies. This information can then be used to determine whether an individual is a suitable fit for the role and the organisation as a whole.

Testgrid can provide a range of behavioural assessments which can assess behaviours aligned to respect. For example, our relevant Testgrid competencies such as the following are indicative of individuals more likely to show respectful behaviours at work (when they are scored in the higher range):

• Shows Interpersonal Awareness
• Fosters Team Spirit
• Understands Own Emotions
• Understands Others’ Emotions
• Displays Integrity
• Embraces Diversity
• Shows Tolerance

Emotional Intelligence Assessments

Emotional intelligence assessments can also be used to evaluate a candidate’s ability to regulate their emotions and interact with others in a positive and respectful manner. This can be particularly useful in identifying individuals who may be more prone to engaging in inappropriate behaviour towards others. Assessments such as the Genos Emotional intelligence assessment, can be used to assess an individual’s overall level of emotional intelligence.

By leveraging these assessments, employers can ensure that they are hiring individuals who possess the necessary emotional intelligence and interpersonal skills to contribute to a healthy and respectful workplace culture.

Integrity Assessments

Integrity assessments are tools used to evaluate an individual’s integrity and ethical behaviour in various contexts, such as employment settings, academic institutions, or law enforcement agencies. These assessments aim to measure an individual’s propensity to engage in dishonest or unethical behaviour, as well as their overall trustworthiness, dependability, and moral values. Although an integrity assessment may not directly measure specific respectful behaviours, it can indirectly predict respectful conduct based on the individual’s demonstrated integrity and ethical mindset.

Individuals who exhibit a strong sense of integrity are more likely to demonstrate respectful behaviours towards others. This includes listening attentively, valuing diverse perspectives, showing empathy, maintaining confidentiality, and refraining from engaging in discriminatory or offensive actions. These behaviours stem from a foundation of ethical principles and a genuine concern for treating others with respect.

Testgrid can provide the ERI (Employee Reliability Inventory) which is a short (15-minute) assessment, that can be used to assess integrity-related behaviours in individuals and could be used as another piece of information about an individual’s likelihood to exhibit respectful behaviours.

Completion of one of our personality / behavioural style assessments will allow for mapping to the above important indicators of respect. We can also further customise this and set scoring benchmarks, depending on the degree of importance of each of the above.

Below we take a look at a non-optimised recruitment process that relies on resume screening and making assumptions about the candidate based in the information gathered from their resume and during the interview process.

The mantra of the Respect at Work act requires employers to put preventative measures in place to ensure workers are safe. Relying on a typical recruitment process with no assessment or screening beyond the information provided to you by the candidate and gut feeling is not going to provide any indication of whether the candidate is going to be respectful or not.

This leaves organisations open to risks of inappropriate behaviour further down the track, as no insight is provided as to whther the candidate is right for the role or respectful.

If you want to talk to one of our experts about utilising these assessments in your recruitment process, get in touch with our team here, or call 03 9040 1700 to learn more.

In today’s fast-paced world, prioritising employee safety in the workplace is essential, especially in high-risk industries. Pre-employment checks are a powerful tool that enables employers to ensure they hire candidates who are not only qualified but also committed to safety. This article explores how pre-employment assessments, including Situational Safety Awareness (SSA), behavioural, aptitude, and health and safety checks, play a pivotal role in predicting and promoting employee safety.

When it comes to employee safety, making your commitment clear is key. Employers can set the stage for a safe and healthy work environment by emphasising safety from the very start. By conducting rigorous pre-employment assessments, such as Testgrid’s Safety Competency Framework, tailored to your safety needs, employers can significantly reduce the risk of workplace accidents and injuries.

Employee safety isn’t just about ticking boxes; it’s a science-backed process that combines a range of assessments to evaluate a candidate’s safety competencies and suitability for the role.

SSA – A Window into Safety Competency

The Situational Safety Awareness (SSA) assessment gauges an individual’s safety competency by evaluating their ability to recognise, understand, and manage risks. SSA provides a benchmark scoring system, indicating what’s considered “normal” and “safe” in a specific work environment. Interpreting SSA scores helps determine the training required to meet safety standards.

The Crucial Role of Data

Hiring safe workers is a science, and data is at its core. Data-driven assessments allow you to make informed hiring decisions, especially for industrial workers who must perform their tasks safely. Here are some critical data-backed assessments:

Safety Awareness – Identifying Safety-Conscious Candidates

Safety awareness is a vital component of a safe workforce. The Situation Safety Awareness (SSA) assessment is a legally defensible tool that screens in candidates who demonstrate a commitment to safety.

Cognitive Abilities – Can-Do Aptitude

Assessing candidates’ cognitive abilities is vital. Aptitude assessments help identify if candidates have the necessary skills, such as verbal, communication, abstract reasoning, numerical reasoning, and mechanical reasoning, to perform their roles safely.

Behavioural Assessments – Aligning Work Styles with Safety

Understanding candidates’ work style preferences is crucial, especially for roles that require teamwork or cooperation. Behavioural assessments reveal their ability to manage stress and collaborate effectively to promote a Health & Safety Environment (HSE).

Skills Assessments – Recognising Experience

Experience matters. Skills assessments help evaluate whether candidates possess the required experience and skills to work safely. This assessment encompasses experience with equipment, technology, and technical components necessary for the role.

Psychometric assessments are instrumental in identifying potential safety risks during recruitment. They provide employers with objective insights into candidates’ personality, behaviour, and cognitive abilities, allowing the prediction of their likelihood to engage in unsafe behaviour. Here’s how psychometric assessments help identify unsafe employees:

Assessing Risk-Taking Behaviour

Psychometric assessments evaluate a candidate’s propensity for risk-taking behaviour, impulsiveness, and decision-making abilities. Candidates scoring high in risk-taking behaviour may pose higher safety risks.

Evaluating Emotional Intelligence

Emotional intelligence is essential for workplace safety. Assessments measure candidates’ ability to manage stress, communicate effectively, and collaborate. Lower emotional intelligence may lead to safety incidents.

Identifying Attitudes and Beliefs

Assessments identify attitudes and beliefs that correlate with unsafe behaviour, such as low conscientiousness or disregard for rules. Candidates with high conscientiousness are more likely to follow safety protocols.

Employers who utilise psychometric assessments in their hiring process gain valuable insights into candidates’ safety risks. This proactive approach helps reduce the chances of unsafe behaviour in the workplace.

Ensuring employee safety isn’t just a moral imperative; it’s a science-backed strategy. Through pre-employment assessments, employers can identify and nurture safety-conscious employees. By gathering data, making informed hiring decisions, and utilising psychometric assessments, organisations can prioritise safety, protect employees, and ultimately create a safer, more productive work environment.

If you want to talk to one of our experts about how you can utilise safety assessments in your organisation, get in touch with our team here, or call 03 9040 1700 to learn more.

Pre-Employment assessments have become a staple in an organisation’s pursuit for the ideal candidate. Traditional methods, such as resumes and interviews are proving too limiting in predicting long-term on the job performance. With the support of research-backed data, employers are seeing the value of a more comprehensive approach that includes these assessments.

In this exploration, we’re taking a deep dive into the defining features of Cognitive Abilities testing, Personality and Behavioural examinations, Emotional Intelligence assessments and Skills and Job-Specific assessments. We’ll be breaking down the definitions and purposes of each assessment style and examining their practical applications.

We’ve done the research. Let us help you introduce the most suitable pre-employment assessments that will help shape a more effective recruitment process with real long-term benefits.

Cognitive Abilities testing, as one of the more commonly used tests, aims to measure a candidate’s innate mental ability. Offering insight into a candidate’s problem-solving ability, critical thinking skills and learning capability. These assessments generally measure some or all the below:

• Verbal Reasoning
• Numerical Reasoning
• Abstract Reasoning
• Mechanical Reasoning
• Spatial Reasoning
• Logical Reasoning

Cognitive testing is commonly used in the pre-employment testing stage thanks to its ability to predict someone’s potential for success in roles that require complex thinking and decision making.

Given that organisations have unique role requirements, measuring certain metrics may be more relevant than others. In order to get the best value out of a Cognitive Assessment, its important to measure areas that are most applicable to a specific role.

Want to know more about how cognitive aptitude testing can help your organisation? We’ve got you covered.

Personality Assessments or Behavioural Assessments are designed to measure and evaluate the aspects of an individual’s personality, breaking down traits, characteristics and behavioural patterns.

These assessments aim to assist in matching a candidate to a role based on their personal fit within an organisation. Providing insight into a candidate’s personality and behaviours assists mostly in hiring for cultural fit, as well as measuring a candidate’s alignment to the expectations of a role.

These assessments are best used to measure a candidates personal strengths and areas for development, paving the way for a positive work relationship leading to better job success and satisfaction.

Find out more about how Personality Assessments help you predict job success here.

Emotional Intelligence assessments focus on providing insight into a candidate’s ability to perceive, understand, manage and regulate their own and others emotions.

These assessments have seen a rise in popularity in recent years, with many organisations seeing their proven ability to predict on the job performance and even boost employee retention.

Emotional Intelligence assessments are most known for their value in identifying potentially strong leaders. Candidates with higher scores are more likely to build high-performing teams, showcase better resilience and often communicate more assertively.

These assessments are also valuable in measuring a candidate’s response to working in a team environment, assessing their ability to build positive working relationships. They focus on measuring core emotional competencies and how these compare to others.

As an example, in the case of Bond University, we assisted their selection process by introducing an emotional intelligence assessment that aimed to assess a candidate’s empathy and consideration for others. Want to read more about how we helped them select medical students most likely to become good doctors? Take a look at our case study. 

Skills assessments are generally the easiest to define. In a pre-employment space, these assessments are used to measure a candidate’s skill in a specific area that is broadly relevant to a job or task. Unlike Cognitive Ability tests, the intention of these is not to assess the candidate’s potential, rather their current knowledge in selected areas.

They are particularly useful in hiring for roles that require strong technical understanding, often being used to assist hiring in in a variety of skills based roles.

While they are known to have a narrower application, they offer a very broad view of a candidate’s relevant skills. These assessments can sometimes help organisations bridge the gap between resume and reality. Want to learn more about the value of skills-based hiring? Check out our guide.

Job-Specific assessments similarly are designed to measure a candidate’s skills in specific areas. The difference however, is that Job-Specific assessments are customised to assess a candidate’s skills in a task uniquely required for a specific role.

Job-Specific assessments are used in pre-employment spaces when there is a need to measure a candidate’s proficiency in a more niche area. An example of this would be in the use of Safety Assessments, where most Blue-Collar environment focus their attention on risk management.

When working in high risk environments, ensuring the safety of your employees is vital. Safety Assessments are used to ensure a candidate is aware of potential safety hazards in a workplace and understands the skills required to mitigate those hazards. In an industry where 80% of workplace incidents are a result of human error, these assessments allow an employer to ensure a candidate has the skills and knowledge to navigate a high-risk environment.

Want to see how we helped a Mining company reduce their Total Recordable Injuries by 28% by using Safety Assessments? Take a look at our recent case study.

The truth is, there is no one size fits all. Our research shows that the best approach is a combination of the above assessment styles that suits your organisation’s needs.

All assessments have their limitations and the best way to gather the most comprehensive evaluation that removes the most bias is to implement a variety of assessment tools that compliment other aspects of the recruitment process.

Our validity scale below is a great demonstration of how multi-measure assessments are the best recipe when it comes to predicting on-the-job performance.

While each assessment can offer valuable insights into a candidate’s on the job performance, they can’t replace other areas of your recruitment process. They can however, go a long way to enhancing it.

If you want to chat with one of our experts about how you can best implement pre-employment assessments into your recruitment process, get in touch with us here.

The digital age has brought about a fundamental shift in how organisations approach employee development. Traditional, static approaches to talent management, such as annual performance reviews, are giving way to more dynamic, data-driven methods. In this new paradigm, employee development is viewed as an ongoing, real-time process rather than an annual event. Data analytics and digital tools enable businesses to collect and analyse information about employee performance, feedback, and career aspirations in real time. This shift allows organisations to be more agile, responsive, and strategic in their efforts to develop their workforce.

Understanding Employee Development in the Digital Age

One of the primary advantages of leveraging data in employee development is the ability to identify high-potential employees accurately. These are individuals who exhibit the skills, motivation, and leadership qualities required for future success within the organisation.

By collecting and analysing various types of data, such as performance metrics, peer reviews, and employee feedback, organisations can gain a comprehensive understanding of their workforce. With this information, they can identify and nurture employees who demonstrate exceptional potential. Data-driven identification of high-potential employees is a strategic approach to succession planning and leadership development.

Consider a multinational tech company that uses a combination of performance metrics, peer reviews, and training data to identify high-potential employees. By leveraging data analytics, they identified a software developer who consistently exceeded project milestones and demonstrated strong leadership skills in cross-functional teams. Recognising this potential, the company fast-tracked the developer into a managerial role, resulting in improved team performance and project outcomes.

Personalised Learning and Development Plans

In traditional employee development, training and development programs are often one-size-fits-all. However, data-driven insights allow organisations to create personalised learning and development plans tailored to each employee’s unique strengths, weaknesses, and career aspirations. Personalisation enhances employee engagement and ensures that training investments are targeted and effective.

By using data to identify specific skill gaps or areas for improvement, organisations can design training programs that address these needs directly. The result is a workforce that continuously improves and aligns with the organization’s evolving goals.

For example, if a healthcare organisation uses data analytics to assess the skills and competencies of its nursing staff and finds that while many nurses excel in patient care, they lack advanced knowledge of electronic health records (EHR) systems. In response, the organisation can design a targeted EHR training program, boosting both nurses’ skills and their confidence in using the system effectively.

Continuous Feedback and Improvement

The traditional annual performance review is evolving into a more agile, continuous feedback process. Data-driven feedback mechanisms provide employees with real-time insights into their performance and development progress.

Managers can use this data to offer timely coaching, support, and recognition. Continuous feedback fosters a culture of ongoing improvement, where employees receive regular input on their strengths and areas for growth. This approach is more responsive to the dynamic nature of work and allows employees to make adjustments and improvements in real time.

If a retail chain implements a data-driven feedback system that tracks customer satisfaction scores and employee interactions. Whenever a customer leaves negative feedback about an employee, the system generates an alert, store managers can then provide immediate coaching to the employee, helping them address the issue and improve their customer service skills.

Succession Planning and Leadership Development

Effective succession planning is vital for ensuring the long-term health and stability of an organisation. Data analytics plays a pivotal role in this process by identifying employees with leadership potential. By examining historical performance data, leadership assessments, and other relevant information, organisations can pinpoint individuals who have the capabilities to step into key leadership roles when needed. Data-driven succession planning minimises disruptions during leadership transitions and ensures a smooth transfer of responsibilities.

Measuring the Impact of Employee Development

Data analytics also provides organisations with the means to measure the impact of their employee development efforts. By tracking key performance indicators (KPIs) before and after implementing development initiatives, organisations can assess the effectiveness of their programs. This data-driven approach helps organisations quantify the return on investment (ROI) for their development initiatives. If a particular program or training effort results in significant improvements in KPIs, it can be considered a successful investment. Conversely, if there’s little impact, organisations can use data to refine and optimise their approaches continually.

If you want to talk to one of our experts about how you can utilise your data to further develop your team,  get in touch with our team here, or call 03 9040 1700 to learn more.

Recruitment can be a tricky game at the best of times, but organisations need to take the legal risks associated with hiring into consideration when designing their recruitment process and choosing the right tools.

In this article, we will look at the legal risks associated with hiring and understand some of the issues that can occur from the obscure to downright obvious. We have all heard horror stories of organisations being fined or sued for extraordinary sums due to failures in their process. The worst instances are around biases towards race, age, and gender, where practices have either asked candidates to state these or directly discriminated against these factors using technology.

We all know (or should know) the basic questions to avoid.

Questions to Avoid:

• Asking if candidates have children
• Asking how old candidates are
• Asking about ethnicity

But the legal risks associated with hiring can be much more complex. There is a plethora of ways organisations can come under fire for their process but for the purpose of this article we have broken these down into 2 types of discrimination: Human and Technological.

Human Discrimination

Amazon famously came under fire after Hiring Managers stalked candidates’ social media and were found to show discrimination on the grounds of race and sexuality. Other organisations include Facebook, McDonalds, Pinterest, and many more for similar reasons.

Let’s start with the human factor and look at some solutions to mitigate these risks within your process.  Below are the most common types of bias that occur in recruitment showing how one can project their own biases onto candidates:

• Resume Screening: Recruiters may unconsciously favour resumes with names, educational institutions, or experiences that align with their own backgrounds, leading to a preference for candidates who resemble them.
• Interview Bias: Interviewers may exhibit bias based on a candidate’s appearance, tone of voice, or non-verbal cues, which can lead to unfair judgments unrelated to the candidate’s qualifications.
• Stereotyping: Preconceived notions about gender, race, age, or other characteristics can lead to stereotyping, where certain groups are perceived as a better fit for specific roles, even if this isn’t the case.
• Affinity Bias: Recruiters might show a preference for candidates who share their interests or backgrounds, assuming that such commonalities indicate a better cultural fit.
• Confirmation Bias: Recruiters may focus on information that confirms their initial impressions and disregard data that contradicts those impressions, leading to biased decision-making.
• Halo and Horns Effects: A single positive or negative trait can disproportionately influence the overall evaluation of a candidate, causing either an overly positive or negative assessment.
• Groupthink: When hiring decisions involve multiple people, group dynamics can result in conformity to the dominant opinion, which might be influenced by bias.
• Unconscious Bias: Many biases operate on a subconscious level, making it challenging to recognise and address them without deliberate effort.
• Availability Bias: Recruiters may rely on readily available or memorable information.

Some of these factors carry heavy legal risks and should not be ignored. Using assessments in your recruitment process provides a proven, Legally Defensible, and Science-Backed Approach: Psychometric testing provides a reliable and legally defensible method for recruitment, as the bias in human decision-making is removed from the process in varying degrees.

Psychometric testing promotes diversity and inclusivity by relying on objective and fair data. Traditional hiring methods, such as relying solely on resumes or unstructured interviews, can be influenced by unconscious biases. By leveraging psychometric assessments, organisations can reduce bias and ensure a more equitable and diverse selection process, leading to a more inclusive workforce.

Technological

In 2022 a lawsuit was filed against iTutor for age discrimination in hiring. The software used to collect applications by iTutor was programmed to automatically reject female applicants older than age 55 and male applicants older than 60. In the end iTutor had to pay $365,000 to the 200+ rejected applicants.

A well-known video interviewing technology is currently going through a class action lawsuit now for illegally capturing biometric data.

In the examples above the organisations used tools that were new and not tested before being rolled out. This resulted in candidates taking legal actions against organisations and the supplier of the screening tools. It is crucial when using new tools that you have checked their validity and that they do not discriminate against different types of candidates.

When it comes to the utilisation of recruitment technology, there’s a significant concern surrounding its potential to inadvertently foster discrimination in the hiring process. Numerous pitfalls await unwary employers who embrace these technological tools. Let’s explore a few examples:

1. Keyword-Scanning Software and Algorithms for Resumes: Imagine software that scans job applicants’ resumes for specific keywords. On the surface, this seems like an efficient way to filter through applicants, but there’s a hidden danger. If the algorithms are unintentionally programmed with a bias towards certain gender-specific terms, it could result in favouring candidates of a particular sex or gender. This seemingly harmless tool could inadvertently perpetuate gender-based discrimination.
2. Facial and Voice-Recognition Technology: Some recruitment technology employs facial and voice-recognition technology to evaluate job applicants based on their speaking patterns and facial expressions. While this may aim to identify strong candidates, it could inadvertently penalise individuals with accents, unique speaking styles, or disabilities affecting their speech. This could lead to unlawful discrimination based on factors such as race, colour, national origin, or disability.
3. Personality Self-Assessment Tests: Self-assessment tests designed to evaluate a candidate’s personality and suitability for a specific role can be problematic. For instance, a candidate with severe depression may answer questions in a way that reflects their condition, potentially resulting in their disqualification. This would be unjust discrimination, particularly if their responses are influenced by a recognised mental impairment, as defined by the Americans with Disabilities Act (ADA).
4. Chatbots for Basic Qualification Questions: Chatbots or virtual assistants are often used to pose basic qualification questions to job applicants. Consider a scenario where a job applicant, when asked if they were ever fired from a job “for cause,” responds truthfully with a “yes.” However, they aren’t provided with the opportunity to clarify that their termination was later deemed illegal due to age-related discrimination. In this case, the chatbot’s rigid approach may lead to unfair disqualification based on incomplete information.
5. Pre-Employment Computer Tests: Pre-employment tests, when administered without careful consideration, may inadvertently disadvantage certain applicants due to their protected traits. The test itself might not be discriminatory, but the way it is administered or interpreted could result in illegal discrimination against individuals with specific characteristics.

While these recruitment technologies may appear harmless at first glance, it’s crucial for employers to be aware of the potential pitfalls and discriminatory outcomes they can create. To ensure a fair and inclusive hiring process, it’s essential to carefully evaluate and customise these technologies to mitigate the risk of discrimination and bias.

Your Recruitment Process

So, humans can show bias and so can technology, what does that mean for your process?

Psychometric assessments have been used for decades to gather data on candidates and provide recruiters with non-biased, valid data that allow them to make smarter and faster hiring decisions. Our assessments  Assessment methods and psychometric tests should be based on valid and reliable data and research, ensuring that the tests are credible and accurately measure what they claim to assess.

Validity refers to how accurately the test evaluates or measures a skill or trait. It represents the relationship between a test and the quality it measures and, thus, is a critical factor in pre-employment testing.

There are many types of psychometric assessments, and there are often so many factors to consider when selecting suitable recruitment selection methods: candidate care, efficiency, cost, and so on – that it’s sometimes easy to lose sight of the most important factor: which assessment methods are the most predictive of job performance – and therefore the most valid?

The Validity Scale

The validity scale is a timely reminder of the importance of ensuring that you select valid assessment tools that will help you make the most effective recruitment decisions possible. The higher the statistic (on the ladder), the more valid that assessment method is, and as you can see, psychometric assessments really are much greater at predicting on the job performance.

Learn more about assessment validity in our blog Psychometric Assessments: Can They Really Predict Job Performance?

If you want to talk to one of our experts about avoiding the legal pitfalls associated with the recruitment process in your organisation, get in touch with our team here, or call 03 9040 1700 to learn more.

In the ever-evolving landscape of talent acquisition, numbers often do the talking. One of the key metrics that savvy recruiters keep a close eye on is completion rates. But what do these numbers really signify, and how do they stack up against industry benchmarks? In this comprehensive exploration, we dive deep into the world of completion rates, their significance, and strategies to optimise them.

What Are Completion Rates?

Completion rates, in the realm of recruitment, are a reflection of how many candidates successfully navigate the entire application and assessment process from start to finish. They serve as a crucial indicator of the efficiency and effectiveness of your recruitment strategy. Whether you’re a seasoned HR professional or a talent acquisition novice, understanding these rates is pivotal in attracting and retaining top talent.

Completion rates play a multifaceted role in the recruitment journey. They’re not just mere statistics; they embody the pulse of your hiring process. Here’s why completion rates matter:

1. Efficiency Assessment

Completion rates are akin to a litmus test for your recruitment process’s efficiency. Low completion rates often signal friction in your application process. Imagine your hiring process as a funnel, with candidates at the top. For every candidate that enters, a significant number may drop off along the way, like leaks in a bucket. These leaks represent missed opportunities and potential top talent slipping away. The ideal goal is to plug those leaks, ensuring that more candidates reach the finish line.

Why Candidates May Drop Off:

• Lengthy Application Forms: Lengthy, time-consuming application forms can deter candidates, especially when they have to fill in redundant information or answer too many questions that seem unrelated to the job.
• Complex Navigation: If your application process is difficult to navigate or lacks clear instructions, candidates may drop off due to frustration or confusion.
• Technical Glitches: Technical issues such as slow-loading pages, broken links, or errors in the application portal can disrupt the candidate’s journey, leading to drop-offs.
• Non-Mobile Optimisation: In today’s mobile-driven world, if your application process isn’t mobile-friendly, candidates may abandon it if they encounter usability issues on their smartphones or tablets.
• Poor Communication: Inadequate communication at any stage of the recruitment process can frustrate candidates and lead to drop-offs. This includes delays in acknowledging the receipt of applications, lack of status updates, or unresponsiveness to candidate inquiries. Effective communication is essential to keep candidates engaged and informed.

2. Candidate Experience

An often underestimated aspect is the candidate experience. Completion rates are a reflection of how candidates perceive your recruitment process. High completion rates indicate that your application process is user-friendly, engaging, and devoid of hurdles. Candidates don’t find the journey arduous or confusing; instead, they glide through seamlessly. A positive candidate experience can be a differentiator, making your organisation stand out in a competitive job market.

3. Quality of Applicants

Completion rates aren’t just about quantity; they’re also about quality. High completion rates suggest that candidates who reach the end of your process are genuinely interested and committed. These candidates are more likely to align with your organisation’s culture, values, and job requirements. They represent a pool of potentially exceptional hires. Increasing the quality of your talent pool is paramount to your recruitment process and below are some key factors that play a big role.

Job Description Clarity: The clarity and accuracy of the job description play a significant role in attracting candidates who possess the required skills and experience. A well-defined job description not only sets the right expectations but also helps filter out applicants who don’t meet the criteria.

Sourcing Channels: The channels used for sourcing candidates significantly impact candidate quality. Leveraging both traditional and innovative channels can widen the pool of talent and bring in candidates who might not be actively job seeking.

Assessment Tools: Implementing psychometric assessments as part of the hiring process can dramatically enhance candidate quality. These assessments evaluate cognitive abilities, personality traits, and job-related skills, providing a comprehensive view of a candidate’s suitability for the role.

Psychometric assessments are a powerful tool in modern recruitment. They

While completion rates provide critical insights, it’s essential to remember that they aren’t uniform across industries, job roles, or locations. Let’s delve into a few industry-specific examples:

1. Technology Sector

In the competitive tech industry, high completion rates are often the norm. Companies like Google, Apple, and Amazon have mastered the art of attracting top talent. They offer not only attractive perks but also engaging and interactive application processes. With completion rates well above the industry average, these tech giants can usually cherry-pick from a pool of top-tier candidates.

2. Retail

In the fast-paced world of retail, job roles often involve constant customer interaction and quick decision-making. Completion rates in this industry may be slightly lower. However, candidates who apply for retail positions typically expect a straightforward and swift process. Thus, a smooth and rapid application process tends to yield higher completion rates, albeit with shorter application times.

3. Blue Collar and Industrial

In the blue-collar and industrial sectors (e.g., manufacturing, construction, agriculture), where safety and compliance are paramount, benchmarking completion rates can ensure that candidates complete safety assessments and training modules. Low completion rates in this sector need to be taken more seriously than in any other. They might indicate a lack of engagement or a need for more accessible training materials.

3. Healthcare

The healthcare industry, which values thoroughness and precision, often has longer and more complex application processes. Consequently, completion rates might be lower. However, the candidates who do complete the process are likely to be genuinely interested and committed. This niche industry prefers quality over quantity.

Now that we’ve unraveled the significance of completion rates, it’s time to explore strategies to enhance them:

1. Optimise Your Application Process

Streamline your application process, eliminating unnecessary steps and questions. Make it user-friendly and mobile-responsive. A clunky or overly complicated application can deter candidates.

2. Candidate Communication

Keep candidates informed about the process, timelines, and what to expect next. Transparency can reduce drop-offs, as candidates feel more engaged and informed.

3. Testing and Feedback

Test your application process with real candidates and gather their feedback. Use this data to make improvements. Real-world testing provides invaluable insights.

4. Leverage Assessment and Technology

The integration of assessments and technology can be a game-changer. Employing psychometric assessments, including aptitude tests and behavioral evaluations, streamlines candidate screening. By providing objective data on cognitive abilities and personality traits, these assessments help recruiters identify top talent more efficiently.

Video interviews expedite the assessment phase by efficiently evaluating soft skills and cultural fit. They replace time-consuming in-person meetings and enable recruiters to gauge communication skills early on.

Further to that, ATS systems automate administrative tasks such as application tracking and candidate communication. This streamlines the process, allowing recruiters to focus on interviewing and candidate assessment.

5. Benchmark and Continuously Improve

Benchmark your completion rates against industry standards regularly. Set realistic goals for improvement and monitor your progress. Continuously refine your recruitment strategy based on data-driven insights.

If you want to talk to one of our experts about streamlining the recruitment process in your organisation, get in touch with our team here, or call 03 9040 1700 to learn more.

44 days. That is the current average time to hire an employee, an all-time high, according to a report. Findings of the Global Talent Climate, released by the Josh Bersin Company and AMS, revealed that time-to-hire rates in the first quarter of 2023 alone had extended by a day across all industries

All too often, an extended hiring timeline can result in missed opportunities and escalating costs per hire. Savvy hiring managers are keenly aware of the risks associated with drawn-out hiring processes, especially when top-tier talent is on the line.

As we begin to step out 2023 and look ahead to 2024, the competition for talent shows no signs of waning. This blog explores various strategies, including the use of psychometric assessments and video interviews, to expedite the hiring process while ensuring quality hires. Beyond these tools, we’ll delve into optimising sourcing channels, leveraging data, practicing targeted recruitment, and fostering internal growth.

Enhancing Talent Acquisition with Diverse Sourcing Channels

To gain a competitive edge in hiring, it’s essential to cast a wide net and tap into diverse sourcing channels. Many recruiters have their preferred approaches for sourcing candidates. A substantial 52% of respondents turn to their professional networks as their initial choice, while another 28% opt for LinkedIn first, as per Lever’s findings. However, today’s candidates may be more receptive to outreach efforts on unconventional platforms, and profiles on these sites could yield valuable, unique insights for personalised engagement.

For instance, exploring the potential of various social media platforms like Instagram, Facebook, and TikTok for sharing job openings and connecting with a broader audience can be highly effective. Additionally, leveraging online job boards such as Indeed and Glassdoor can significantly expand your candidate pool. The key lies in gaining a deeper understanding of your target applicants, allowing you to anticipate their online presence.

Psychometric assessments are a powerful tool in modern recruitment. They provide a structured and scientific way to evaluate various aspects of a candidate’s suitability for a role.

1. In-Depth Candidate Evaluation: Psychometric assessments delve deep into a candidate’s cognitive abilities, personality traits, and skills. These assessments are carefully designed to assess attributes that are often difficult to gauge through traditional interviews and resumes alone.
2. Objective and Consistent Data: The beauty of psychometric assessments lies in their objectivity. They provide standardised questions and scoring mechanisms, ensuring that every candidate is evaluated under the same conditions. This eliminates biases and subjectivity that can creep into traditional hiring processes.
3. Efficiency in Decision-Making: With the time-to-hire metric continuously creeping up, hiring managers need to make quick decisions. Psychometric assessments expedite this process by providing a wealth of data in a relatively short time. This allows hiring managers to identify the most promising candidates promptly, reducing the time-to-hire significantly.
4. Enhanced Predictive Validity: Research has consistently shown that psychometric assessments are strong predictors of job performance. By analysing a candidate’s cognitive abilities, personality traits, and skills, employers can make more informed decisions about their potential success in a given role. This increased predictive validity means fewer bad hires and, subsequently, reduced turnover rates.

Harnessing data is a game-changer in the pursuit of reducing time to hire. Leveraging data to inform and enhance the hiring process allows organisations to achieve a twofold benefit: speeding up the time required to fill job openings and elevating the caliber of candidate acquisition and assessment.

The analysis of critical performance metrics not only expedites the hiring process but also uncovers trends and insights in applicant qualifications and backgrounds. Additionally, vigilantly monitoring hiring trends to adapt recruitment strategies in response to evolving job market dynamics can significantly contribute to the reduction of time to hire.

Developing a robust talent pipeline offers a practical solution to minimise wait times and ultimately accelerate the hiring process. A well-structured talent pipeline not only alleviates the hassles associated with job advertising, candidate sourcing, and extensive background checks but also amplifies your employer brand, facilitates future talent planning, and attracts candidates genuinely interested in joining your organisation.

Cultivating relationships with potential candidates enables the creation of an enduring talent pool that can be tapped into as job opportunities arise. With an efficient pipeline in place, you can consistently engage and retain top-tier talent who resonate with your company’s culture and values.

Video interviews have evolved into an indispensable tool for modern recruitment processes, primarily due to their ability to effectively assess candidates’ communication skills and personalities remotely. This transformation has substantially reduced the necessity for time-consuming and often logistically challenging in-person meetings.

1. Communication Skills Assessment: Video interviews provide a dynamic platform for evaluating candidates’ communication abilities. Recruiters can gauge a candidate’s verbal articulation, clarity, and their ability to express ideas concisely. This is particularly crucial for roles that require effective verbal communication, such as sales, customer service, or leadership positions.
2. Remote Accessibility: Video interviews break down geographical barriers, enabling organisations to access talent pools from different regions or even across the globe. It not only widens the candidate pool but also expedites the hiring process by eliminating the need for candidates to travel for interviews.
3. Time Efficiency: Traditional in-person interviews can be time-consuming for both candidates and employers. Video interviews offer a more time-efficient alternative. Scheduling is flexible, and interviews can be recorded and reviewed at the recruiter’s convenience. This can significantly reduce the time-to-hire, especially when multiple rounds of interviews are necessary.
4. Enhanced Candidate Experience: Candidates appreciate the convenience of video interviews, which can contribute to a positive candidate experience. Applicants often prefer the flexibility of recording their responses at a time that suits them, reducing interview-related stress.

If you want to talk to one of our experts about streamlining the recruitment process in your organisation, get in touch with our team here, or call 03 9040 1700 to learn more.

Leadership style testing is a type of psychometric testing that helps identify an individual’s unique leadership style. Through a series of questions, the assessment evaluates how individuals approach various situations such as decision-making, conflict resolution, and team management. The results provide valuable insights into a person’s strengths, weaknesses, and preferred leadership style.

Leadership styles vary, each with its own strengths and weaknesses. Here are some of the most common leadership styles:

1. Autocratic: This style involves a leader making decisions without input from others. It can be effective when quick decisions are needed but may lead to team members feeling excluded from the decision-making process.
2. Democratic: This style involves seeking input from team members and making decisions based on collective input. It promotes teamwork and buy-in but may slow down decision-making.
3. Laissez-faire: This style involves minimal guidance, allowing team members to make decisions independently. It empowers skilled and self-motivated individuals but can result in confusion and lack of direction.
4. Transformational: This style inspires and motivates team members to reach their full potential. It fosters innovation and creativity but can be challenging to implement and sustain.

When it comes to what makes an effective leader, opinions may vary, and countless traits are deemed crucial for success. Yet, among the diverse perspectives, one aspect that garners widespread agreement is the significance of self-awareness. In the realm of modern leadership, being self-aware is not just an added bonus—it is a must! While there are various qualities leaders should possess, having a deep understanding of how you rate in each leadership characteristic lays the foundation for growth and improvement. After all, how can you strengthen or develop your leadership if you don’t know where you stand?

A vital tool for gaining insight into your unique leadership style preferences is the 360 assessment. This valuable resources can shed light on how you act and react in various situations, empowering you to be a more effective leader.

Being self-aware does not imply that you have all the answers or that you never make mistakes as a leader. However, it does influence how your team perceives and respects you as a leader. Unleashing your leadership potential begins with personal awareness, but it doesn’t end there. True growth comes from utilising this knowledge and having the flexibility to adapt your leadership style as needed.

Understanding the art of modifying or adapting your leadership qualities in specific situations is essential. Why adapt? It’s entirely your choice. Nevertheless, in today’s diverse and dynamic workplaces, individuals differ greatly in their behavioural styles. Consider the myriad behavioural types present in your team, your client’s organisations, or even within your own family. As a modern leader, the expectation to adapt is greater than ever before. People have varying needs, communication styles, and motivations. As a leader, self-awareness about your position on the Extended DISC map and understanding your team’s expectations is crucial. Embracing adaptability allows you to cater to their individual needs, fostering a harmonious and productive work environment.

To evaluate leadership styles, businesses may use a variety of assessment tools. Below are some of the most commonly used assessments.

DISC Assessment: DISC is a popular assessment that evaluates an individual’s dominant behavioural traits, such as dominance, influence, steadiness, and conscientiousness. It provides insights into leadership styles and how individuals communicate, motivate, and lead their teams.

Saville WAVE Leadership Impact Report: The Leadership Impact Report is the first report to go beyond competencies and link behaviour to organisational outcomes. It identifies where your leaders are most likely to create impact across nine key areas. Aligned to these nine Impact areas are 18 Leadership Styles, where reflections for development to encourage self-awareness and development are provided for the individual.

Leadership 360-Degree Feedback: This assessment gathers feedback from multiple sources, including superiors, peers, and subordinates, to evaluate a leader’s effectiveness. It provides a comprehensive view of a leader’s strengths and areas for improvement, helping them refine their leadership style.

Emotional Intelligence (EI) Assessment: Emotional intelligence assessments measure an individual’s ability to understand and manage their emotions, as well as empathise with others. They provides insights into how leaders handle stress, communicate effectively, and build relationships with their team members.

Hogan 360: The Hogan 360 is a comprehensive multi-rater feedback tool designed to help career-minded individuals and leaders at any level of an organisation gain a better understanding of how they are perceived by managers, peers, direct peers, direct reports, and others.

These are just some examples of the most commonly used leadership style tests that businesses can utilise to gain insights into their leaders’ strengths, weaknesses, and preferred approaches.

Leadership style testing offers numerous benefits. It helps identify potential leaders with the qualities necessary for success in leadership roles. For existing employees, it informs development planning by tailoring training and programs to enhance leadership effectiveness.

Leadership style testing is also valuable in team building activities, enabling team members to understand each other’s styles and collaborate more efficiently.

Moreover, leadership style testing provides a data-driven approach to identifying leadership qualities beyond traditional assessments. It promotes diversity within leadership teams by recognising individuals with untapped potential, regardless of their conventional qualifications.

This approach reduces unconscious bias in the hiring process, ensuring fair evaluation based on skills and abilities rather than background or personal characteristics.

Limitations and Considerations: While leadership style testing is valuable, it has limitations. One limitation is that it relies on self-reporting, which may introduce biases or inaccurate reporting. One of the key areas that people can use to mitigate this is a combination of a self report measure and a 360 measure – this combines self awareness and perception of others giving you a holistic picture of preferences and performance data.

Additionally, leadership style testing may not fully consider situational factors such as organisational size, complexity, culture, and role demands. It is worth noting that gamified assessments, although engaging and enjoyable, may not offer the same level of insight as traditional assessments like those provided by Testgrid. Gamified assessments may lack the same validity and effectiveness in identifying potential leaders.

If you want to talk to one of our experts about utilising leadership style testing in your organisation, get in touch with our team here, or call 03 9040 1700 to learn more.

Several cognitive aspects may be missed and during interviews, hindering a comprehensive evaluation of candidates. Below, we delve into the cognitive aspects that are frequently overlooked and can be effectively assessed through cognitive skills assessment.

Attention to detail: Attention to detail is vital for numerous positions. While candidates may claim to possess this skill, it is challenging to assess its accuracy without objective measures. Cognitive skills assessments provide objective measures of attention to detail, such as error detection in written texts or following complex instructions. Accurate assessments ensures candidates possess the necessary precision for the role.

Problem solving ability: Interviews provide limited opportunities to assess how a candidate approach problem solving. Cognitive skills assessments, on the other hand, measure an individual’s mental capabilities, including verbal reasoning, numerical reasoning, and abstract reasoning. These tests assess a candidate’s ability to analyse information, solve problems, and think critically. They provide valuable insights into a candidate’s overall cognitive aptitude, which is crucial for roles requiring complex problem-solving.

Analytical skills: Evaluating analytical skills solely through interviews can be inadequate. Cognitive skills assessment offers objective measures of analytical ability, such as data analysis and pattern recognition. This assessment reveals candidates who can employ a data-driven approach to problem-solving, benefiting organisations in data-intensive industries.

Multitasking abilities: Multitasking proficiency is highly valued in dynamic work environments. However, assessing multitasking skills during interviews can be limited. Cognitive skills assessment offers objective measures of multitasking ability, including task-switching speed and effective task prioritisation. Identifying candidates with strong multitasking skills ensures they can handle the demands of a fast-paced setting.

Cognitive skills assessment provides a standardised and systematic approach to evaluating candidates’ cognitive capabilities. Unlike subjective evaluations that heavily rely on interviews and resumes, this assessment method offers a scientific and data-driven approach. It allows hiring managers to measure and compare candidates’ cognitive skills objectively, providing a deeper understanding of their problem-solving aptitude, attention to detail, critical thinking, and other cognitive abilities crucial for success in specific roles.

The objective nature of cognitive skills assessment provides hiring managers with concrete data that can be utilised to make informed decisions. By considering candidates’ cognitive strengths and weaknesses, organisations can align them with positions that best suit their abilities, resulting in improved job performance and job satisfaction. This data-driven approach also reduces the risk of a poor hire, as organisations can select candidates who possess the cognitive skills and competencies required for the specific job demands.

If you want to talk to one of our experts about utilising cognitive assessments in your recruitment process, get in touch with our team here, or call 03 9040 1700 to learn more.