If you have recently been asked to complete a psychometric test, you may be feeling a little anxious about what will be asked of you – firstly, you are not alone. These are normal feelings and we find that many applicants feel this way, so try not to panic. Secondly, take the time to explore our website and to learn about what psychometric testing is, what you might be faced with, how you can prepare and your rights as a candidate. A good place to start is by having a read through the information we have provided you on psychometric testing and preparing for a test.
FAQ
How do I study for the test?No specific preparation is required for psychometric testing as it measures your skills, general abilities, cognitive processes and behaviours. The best general preparation advice that we can give you is:
- Make sure you are well rested
- Read through our questions on sitting the test so that you are properly set up to complete and will face no technical difficulties
- Ensure your brain is awake and alert at the time of psychometric testing
- Spend time completing practice questions so that you understand what you have to do before the test starts. See CAN I COMPLETE SOME PRACTICE QUESTIONS for more information
- If there is a time limit, don’t spend too long on any one question. If you cannot answer a question, go on to the next
- Be confident in your abilities, and know your strengths and weaknesses
- Be prepared to answer all questions honestly.
Can I complete some practice questions?
Completing practice questions will help you to understand what you will be faced with. Most tests provide practice questions to familiarise participants with the format and content of the tests. These will be at the beginning of most of the tests and will give you the best idea of what is expected. The practice questions are not timed and are shown, along with detailed instructions and the correct answer at the beginning of each test.
You must complete the test once you have seen the practice questions.We strongly recommend that you take your time in completing these and understanding the answers. Note that once you begin the downloading process and examine the sample questions you are committed to completing the test.Exiting the program at this stage will prevent you from completing the test.
What is the process of completing timed test/s?Tests can only be accessed once. If you have more than one test you can complete each at different times, however tests with multiple sections must be completed in one sitting. The duration of each test and the number of sections is stated in the table next to the test name, on your Home Page once you have logged in. It is important that you carefully check the time available for each test before you begin the downloading process.
Once the test has been selected and the downloading begins, you must complete the individual test.At the beginning of each test there are instructions and some practice questions. You must go on and complete the test once you have viewed the practice questions.
Depending on the test you are completing, for most of the tests on the TestGrid system the following functionality applies:
To complete the section and/or test, click on Finish Test. You cannot go back to review or change your answers once you have completed the test and clicked Finish. Do not close your browser window until you have returned to your home page. Once you have completed all of your testing and have arrived back at the home page, selecting the logout button ensures that the results are automatically uploaded to the TestGrid database.
Some tests have more than one section (within the one test). Where the save and resume function is available, the participant is allowed to leave the system during a test session without losing their preceding responses. After returning, the system automatically takes the participant to where they left off.
Otherwise, the entire test must be completed in one sitting.
The organisation who has arranged the testing will nominate a date by which testing is to be completed (this date is not set by TestGrid). You will find this date is specified in the e-mail you received with your username and password. If not you will need to contact the organisation that has arranged the testing for these details.
If you are unable to meet the stated deadline you should contact the relevant organisation at your earliest convenience.
Once you have logged in and filled in your personal details page, you will be taken to the Participants Homepage. Listed here are the tests you are being asked to complete and the duration of the test, if it is a timed test. Sample and practice questions shown before the test and are not timed.
A duration time of 0 mins means that this test is not timed. You should allow approximately 30 mins for un-timed tests.
WHEN SITTING THE TEST
Once you are logged in and have filled in your personal details, you will be taken to your personal Home Page where the tests you have been asked to complete will be located in a table at the bottom of the screen. This table contains information about the duration of each test, and the number of sections within each test. A duration time of 0 mins means that the test is not timed.
Each individual test will contain instructions for you to read prior to commencement, and many of them also have sample questions. When you are ready to begin, all you need to do is click on the first test in the list. Please note that you will need to complete them in the designated order. When any test is completed you must click on the Finish Test or Finish Section button to send your results back to the database. Do not close your browser window until you have returned to your home page. Once you have completed all of your testing and have arrived back at the home page, selecting the logout button ensures that the results are automatically uploaded to the TestGrid database.
From a technical perspective basically what happens is that the system downloads each test onto your computer, one test at a time. This can take some minutes depending on the age of the hardware being used and type of Internet service provider. Once the test has been downloaded, you should only use the Next and Previous buttons in the main test screen to navigate your way through the test (i.e. don't use the browser buttons such as back, refresh etc).
The environment in which you complete the psychometric testing should provide you with every opportunity to perform well on the assessment. Ideally, your location should be appropriately ventilated or heated, quiet, and free from distractions or interruption. Please remember to turn off your mobile phone.
- You can move through the questions by using the Next and Previous buttons. Once the test has been downloaded, you should only use the Next and Previous buttons in the main test screen to navigate their way through the test (i.e. don't use the browser buttons like back, refresh etc).
- Alternatively, in some tests questions can be selected in any order from the left of the screen where questions are listed in blue boxes.
- The box containing the question number will turn green when questions have been answered.
- Unanswered questions remain blue. You can click directly on a question box to access it at any time.
- At the bottom of the page, you have a button that enables you to mark a question for review, in which case the question number will appear in red. A question can be marked whether or not an answer is selected. These questions can be returned to at any stage if time permits. Please note that all marked questions with a selected answer will be included in the results sent to the database.
- When you have completed the test or section you have the opportunity to review your answers and make changes if time permits. What is the process of completing sectioned tests? When should I complete the test by? What is the duration of the test? What does psychometric testing involve? How can I create an appropriate physical test environment?
How can I best set up my equipment to complete the psychometric testing?
Psychometric testing needs to be undertaken using an appropriate Internet connection and suitable computer equipment.
The TestGrid site is best accessed using an up to date Windows PC. Macintosh computers running the Mozilla FireFox web browser can be used to access the TestGrid system. However, TestGrid does not provide support for the Macintosh platform, so to avoid complications it is advised to use a Windows PC.
Internet service providersAn ISP offering reliable, continuous connectivity is essential. Participants using ISPs that have a time out facility may experience difficulty in downloading the assessment. In this situation participants may find more reliable services in Internet cafes, universities or local libraries.
Screen resolutionPlease check that your screen resolution (size) is set to [1024x768]. Lower screen resolutions may present difficulties in viewing the full-page size. To check your screen resolution:
- Click on Start
- Click on Settings, Select Control Panel
- Click on Display. Select the Settings folder. Move the setting control to1024x768.
- Click on Apply and then OK.
This will change your screen resolution. Note your screen may go black and then reappear with the new settings
NOTE: For larger monitors a screen resolution of 1024x768 may not allow you to view the full screen. Configure the resolution to the most appropriate size.
Browser requirementsTestGrid supports the following browsers:
- Internet Explorer - versions 6 and above for Windows PC
- Netscape - versions 6.2 and above for Windows PC
To access TestGrid your browser must accept cookies and support secure connections (often called SSL, or Secure Sockets Layer), and the option must be enabled to sign in.To see if your browser supports secure connections and for detailed instructions about how to enable this feature, go to the online Help for your browser or try the following steps:
- To enable secure connections for WINDOWS
Internet Explorer 6.0 and above
- Click Tools, and then click Internet Options.
- Click the Advanced tab.
- Scroll to the Security section.
- Select all of the "Use SSL" check boxes and click OK.
If you see a message to notify you that you are entering or leaving a secure connection when you try to sign in, you should choose to continue or you will not be able to sign in.
NOTE: If you are behind a firewall or proxy that does not support secure connections (for example, if you are accessing the Internet from a computer that is part of a corporate network), speak with your local System Administrator to see if a solution can be reached using your network. Note that not all firewalls or proxies cause errors.
If you are unable to establish secure connections from your home or work computer because of browser or network settings, you will need to locate a suitable computer. Internet cafes and universities or local libraries typically have systems capable of handling the TestGrid system.
NOTE: Specific integrated assessments require special plug-ins or third party software such as the latest version of JRE, Flash Player or ActiveX enabled in the browser to access them.
What do I do with my Username and Password?You will be given a Username and a Password (in most cases at the bottom of your invitation e-mail) that will enable you to logon to the testing site.
If you have difficulty logging in, check to see if the password and username have been entered correctly. Please note that these are case sensitive so check for spaces, upper and lower case, and other typing errors. Note also that once you have incorrectly entered a password three times you will be locked out and need to contact the TestGrid service desk.Contact TestGrid .
If you have not received your username and password, check your e-mail carefully, including the junk/spam/deleted folders to see if you were sent the e-mail with your account information.
If you are unable to find the e-mail, you should contact the organisation who arranged for your testing. The organisation can check the participant e-mail contact information is correct, and can e-mail the relevant information to participants or provide the information over the phone.
Can I change an answer once I have responded?Some tests will allow you to go back to questions you have already answered, or to mark questions to come back to.If you want to change an answer on one of these tests simply return to the question and replace your selected option with your new option. The test will automatically record your new selection.
Your Rights as a Candidate
As a candidate undergoing psychometric testing, you will be providing an organisation with personal information and data. As such, it is a good idea for you to become acquainted with your rights within this process. The following provides a guide as to your personal rights and the responsibilities of the organisation to which you are applying:
- The purpose for which the organisation is collecting personal information
- How they intend to use it
- Who they are going to give it to; and
- How your personal information can be accessed
- An organisation shall only obtain information about you for the purpose of employment screening with your knowledge and consent. When you commence a TestGrid online assessment you are giving that consent via a disclaimer on the candidate details screen.
- This information is to be used only for the purpose it was collected, and it must be stored securely.
- As a candidate you have the right to understand (Australian Federal Privacy Act, 1988):
- If you fail to meet the employment screening requirements of the organisation, you are lawfully entitled to be advised of the grounds (of direct relevance to the position applied for) for the rejection of their application and any avenue of appeal open to you.
- If you perceive that an employer has discriminated against you, or treated you unfairly during the selection process, you have the right to challenge the employer (Disability Discrimination Act, 1992).
One of the benefits of using psychometric testing as part of a recruitment process is that it provides a fair and standard measure by which you are compared against other candidates. To ensure that this is true in practice, it is important that the organisation is aware of any condition you have that may affect your performance on a test. This may include disabilities such as visual, hearing or learning impairments or other factors that may have a negative influence on your ability to take the test (e.g. severe illness, psychological conditions). The Disability Discrimination Act (1992) defines a disability as a “total or partial loss of the person’s bodily or mental functions, which presently exists, and may exist in the future”.
If you believe that you have a condition that would influence your ability to perform well on a test, it is your responsibility to let the employer know. This will allow them to make any reasonable adjustments to accommodate your needs. They are only obliged to do this, and can only do it effectively, where you have provided them with appropriate information in advance. This is particularly relevant for assessments that have to be completed in a limited time.
Where to go for more informationYour first contact point should always be the organisation you are undertaking the testing for. You should be provided with a contact who can answer any questions you may have about the process and provide you with an opportunity to inform them of any special circumstances you wish to raise.
If you would like to trial some example assessment questions, please click the below link
http://tg6.testgrid.com/demo/home.tg
Contact us if you have any further questions.









